top of page

Frequently Asked Questions

  • Can I pick up my order?
    At this time we are not able to accommodate customers to pick up their orders.
  • Do you offer free shipping?
    Yes we do. We offer free shipping for all orders over R5000 and will be automatically calculated at checkout.
  • Do you offer returns?
    Yes we do. If you are not happy with your products or service for any reason, please contact us, within 30 days of purchase, for a full refund. Email: orders@natmed.co.za
  • Do you have a minimum order quantity per item?
    Yes, we do have a minimum order requirement. We ask for a minimum order of 5 items per item. Our products are conveniently packaged in sets of 5 units to meet this requirement. If you have any specific questions or would like to place an order, please don't hesitate to reach out.
bottom of page